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01How do I get a new LPG connection?

New LPG Connections are now available on demand in most of the parts of the country. All you need to do is to register your request for a new connection online on our website and get a registration number. You can track the status of your registration online.

In case you are not able to register online for any reason, you can approach the nearest Bharatgas Distributor catering to your area with a proof of identity and proof of your residence address and fill up the KYC form. The distributor will register your name for a new connection and give you a registration reference number. 

The various documents accepted as proof of identity and proof of residence is as under:

Proof of Identity*

Aadhaar Number (UID / EID ) , Passport Number ,  PAN Card Number , Voter ID Card , ID card issued by Central / State ) , Driving License

Proof of Address*

Aadhaar ( UID ) , Driving License , Lease Agreement , Voter ID , Passport ,Telephone / Electricity / Water Bill , Self-declaration attested by a Gazetted officer , Ration Card , Flat Allotment / Possession letter , House Registration document , LIC Policy , Bank /Credit card statement

* In case the State Government insists on any other document or procedure the same shall be fully complied with under the EC act applicable to the State. The above list is only illustrative and not exhaustive.

Distributors stock only ISI certified hotplates. However, it is not mandatory for you to buy your hotplate or any other items from the Distributor. Any make of your choice will suffice as long as it bears the ISI mark.

The Security Deposit applicable for Cylinder and Domestic Pressure Regulator (DPR) are as under:

Type of Equipment Deposit Amount in Rupees
14.2 Kg Cylinder ( for all States except North Eastern states) 1450/-
Domestic Pressure Regulator ( for all States except North Eastern states) 150/-
14.2 Kg Cylinder ( for North Eastern States) 1150/-
Domestic Pressure Regulator ( for North Eastern States) 100/-

The applicable charges for various services are as under:

Nature of Services Service Charges w.e.f 18.7.2013( Rs. )
Inspection of hotplate at the time of release of connection if the hotplate purchased from source other than the LPG distributor 250
Mechanic Visit charges for other than leakage complaint 75
Installation / Demonstration charges of new connection 50
Administrative charge for release of additional cylinder 50
Mechanic charges for mandatory inspection of domestic installation 75
Administrative charge of issuance of DGCC including cost of DGCC 50

The Bharatgas connection will be released to you immediately on completion of required formalities. At the time of installation of the connection in your kitchen, please allow the Distributor's staff to demonstrate how to use the LPG equipment.


02What are the documents I will receive after obtaining a new LPG connection?

On payment of requisite deposit you will be issued a Subscription Voucher [SV], which you must keep safely.

The Bharatgas Distributor will issue a booklet called the Domestic Consumer Gas Card, popularly known as Blue Book or the Pass Book where the particulars of your LPG connection, the details of supply and other services are entered by the distributor's staff.

Then You would also be issued LPG Safety and Conservation related literature.

In case you need any further information, please contact the Customer Relations centre. The address is displayed at all Bharatgas Distributors' showroom these are also advertised in the Press. You can view the list in the Customer Care section.